Legal Information and Policies | Knotic Creations

Legal Information & Policies | Knotic Creations

Welcome to Knotic Creations! Below are our Terms and Conditions, Privacy Policy, Cookie Policy, and other important policies. By using our website, you agree to comply with this legal information & policies. Please read them carefully.

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Terms and Conditions

Use of Website
By accessing or using Knotic Creations, you acknowledge that you have read, understood, and agree to be bound by the Legal Information & Policies. You agree not to engage in unauthorized activities such as copying, modifying, distributing, or transmitting any content found on the site without explicit permission from the site owner. Unauthorized use of any content may result in legal action as provided under Australian Intellectual Property Law.

User Responsibilities
You are solely responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You agree to use the site for lawful purposes and in accordance with all applicable laws and regulations, including compliance with Australian Consumer Law.

Product Information
We make every effort to ensure that product descriptions, pricing, and availability are accurate. However, Knotic Creations makes no guarantees or warranties regarding the accuracy of such information. We reserve the right to correct any errors or omissions, and you acknowledge that such corrections may occur without prior notice.

AI-Generated Content Disclosure
Please note that some content on this website, including but not limited to product descriptions, blog posts, and other written materials, may be generated using artificial intelligence (AI) technology. While we strive to provide accurate and valuable content, we recommend that you verify any information independently. By using our website, you acknowledge that you understand and accept the use of AI-generated content in certain areas of the site.

Limitation of Liability
Knotic Creations is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability, if any, is limited to the maximum extent permitted by applicable law, as outlined in the Australian Consumer Law.

Modifications
We reserve the right to update or modify this Legal Information & Policies at any time. Any changes will be effective immediately upon posting to this page. Please check this page periodically to stay informed about any updates.

Customer Consent for Review Invitations
By purchasing from Knotic Creations, you agree to receive post-purchase communications, including invitations to review your order. If you wish to opt-out, you may follow the instructions provided in the communication or contact us directly.

Disclaimer

The content on Knotic Creations, including product descriptions, images, and blog posts, is for general informational purposes only. We strive to provide accurate and up-to-date information, but we do not make any warranties or representations regarding the completeness, accuracy, or reliability of the content. Your use of the website and products is at your own risk. For more information, please refer to Australian Consumer Law.

Cookie Policy

At Knotic Creations, we use cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to analyze web traffic and provide customized content and ads based on your preferences.

What Are Cookies?
Cookies are small pieces of data sent to your browser when you visit our site, allowing us to recognize your device and provide a personalized browsing experience. For more information, you can visit ICO’s Guide on Cookies.

Types of Cookies We Use

Essential Cookies: Required for the basic functionality of the site (e.g., shopping cart).
Analytical Cookies: Used for performance and analytics to improve your site experience.
Advertising Cookies: Used to track user behavior and deliver personalized advertisements.

Managing Cookies
You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect your user experience. For further guidance, visit EU Cookie Law.

Legal Information & Policies – Intellectual Property Policy

All content on Knotic Creations, including but not limited to logos, product images, designs, product listings, and written content, is the intellectual property of Knotic Creations. Unauthorized use of our intellectual property is prohibited and may lead to legal consequences.

Use of Our Content
You are granted a limited, non-exclusive, non-transferable license to use our content for personal, non-commercial purposes only. Any commercial use, including reproduction, redistribution, or modification of our content, is prohibited unless explicitly authorized by Knotic Creations.

For further information on intellectual property rights, refer to IP Australia.

Legal Information & Policies – Payment Terms

We accept a variety of payment methods, including credit cards, debit cards, and Afterpay. All transactions are processed securely in compliance with Australian Payment Standards.

Billing Cycle
Payments are due at the time of purchase unless otherwise specified. For subscription-based services, payment will be charged on a recurring basis as agreed during checkout.

Payment Failure
If payment cannot be processed or is declined, we reserve the right to cancel or suspend your order or account. Failure to remit payment within the specified time may result in additional charges or cancellation of services.

For more details, please refer to the Australian Consumer Law regarding payment disputes and rights.

Legal Information & Policies – Customer Data Protection Policy

At Knotic Creations, we value your privacy and are committed to protecting your personal information in compliance with Australian Privacy Principles. We collect and store personal data only to fulfill orders, improve your experience, and comply with legal requirements.

Data Collection
We collect personal information such as your name, email address, shipping address, and payment details to complete your order. We may also collect browsing data to improve your website experience and for marketing purposes.

Review Invitations and Customer Data
In order to send review invitations for products purchased, we collect and process customer data such as name, email address, and order details. This information is only used to communicate with you regarding product reviews. You can opt-out of receiving review invitations at any time by following the instructions in the communication or contacting us directly.

Data Security
We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. We are committed to adhering to the security protocols outlined in the GDPR for customers in the European Union.

Data Retention
Your data will be retained only as long as necessary to fulfill orders and comply with relevant laws. For more information, please refer to the Privacy Act.

Your Rights
Under the Privacy Act, you have the right to access, correct, or delete your personal information. For more details or to make a request, please contact us directly.