Contact Knotic Creations | Handmade Jewelry & Accessories

Image featuring a love heart symbolizing unity. **Contact Knotic Creations** to share your thoughts and connect with us for any inquiries or feedback.

Why Choose Us?

Fast Response: We’re committed to getting back to you quickly.
Personalized Service: Every customer is important to us.
Helpful Support: We’re here to assist with any questions or issues.

Need assistance?
Firstly, check out our FAQ section below. Alternatively, you can fill out our contact form to reach Knotic Creations, and additionally, you may use our social network links or other contact details provided further down. Ultimately, we’ll be happy to help!

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Contact Knotic Creations On Social Media

Contact Knotic Creations on social media. If you have a quick question or want to stay updated, simply reach out to us on our social media platforms. At the same time, be sure to subscribe and follow us on Facebook, Instagram, or Twitter. Additionally, you can engage with us for the latest updates, promotions, and more. Moreover, we’re always here to assist you and keep you in the loop!

Send us a message anytime—we’d love to hear from you! Furthermore, we’re always ready to assist and answer any questions you may have.

Still need assistance?
Check out our FAQ section down below. Alternatively, you can fill out the contact form or reach out by using the information provided further down. Ultimately, we’ll be happy to help with any questions or concerns you may have!

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Frequently Asked Questions

1. How can I Contact Knotic Creations?

First of all, you can easily contact Knotic Creations by filling out the contact form on this page or sending us an email at knotic.creations@gmail.com. Additionally, you can reach out through our social media platforms. In any case, rest assured that we’ll get back to you as soon as possible!

2. What is your response time?

We strive to respond to all inquiries within 24-48 hours during business hours (Monday to Friday, 9 AM to 5 PM AEST). However, please allow extra time over weekends or holidays, as response times may be slightly longer during those periods.

3. Do you offer customer support?

Absolutely! We’re here to help. Whether you have questions or need assistance with a product, shipping, or anything else. Feel free to contact us! We’ll assist you as quickly and efficiently as possible.

4. Can I contact you through social media?

Yes, of course! You can easily connect with us via the social media links provided above. Likewise, you can send us a direct message at any time. Additionally, we’ll be happy to respond to your inquiries there as well.

5. Do you have a physical store?

Currently, we are an online-only store. However, if you’d like to discuss our products or need assistance, don’t hesitate to reach out to us through the contact form. In addition, you can also connect with us through any of our other communication channels. Ultimately, we’re here to help!

6. How can I track my order?

Shipping is based on order value:

Within Australia:

Orders under $20 AUD – Sent untracked via Australia Post
Orders $20 AUD and over – Sent with tracking via Australia Post

International Orders:

Orders under $10 AUD – Sent untracked
Orders $10 AUD and over – Sent with tracking

Once your order has been shipped, you’ll receive a tracking number via email (if applicable). You can then use this tracking number to follow your package’s journey directly on the courier’s website.

7. How do I cancel or change my order?

If you need to cancel or make changes to your order, please contact us as soon as possible. We’ll do our best to accommodate your requests, provided your order hasn’t been shipped yet. However, for the best chance of making changes, please reach out promptly. Additionally, we’ll work to ensure a smooth process for you.

8. What if I have an issue with my order?

If you encounter any issues with your order, such as receiving a damaged item or an incorrect product, please contact us immediately. In that case, we’ll promptly resolve the issue and, furthermore, ensure your satisfaction. Additionally, we’re committed to providing the best possible solution.

9. Where do you ship?

We proudly ship Australia-wide and internationally.

Within Australia:

Orders under $20 AUD – Sent untracked via Australia Post
Orders $20 AUD and over – Sent with tracking via Australia Post

International Orders:

Orders under $10 AUD – Sent untracked
Orders $10 AUD and over – Sent with tracking

For more details about our shipping options, rates, and delivery times, please visit our Shipping Policy page — everything you need to know is there.

10. How do I unsubscribe from your emails?

If you no longer wish to receive our emails, simply click the “unsubscribe” link at the bottom of any email you’ve received from us. Once you do that, you won’t receive any further messages—it’s that easy! Furthermore, you can always resubscribe at any time.

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Contact us

Email: knotic.creations@gmail.com

Location: Australia

Privacy Assurance

At Knotic Creations, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or make a purchase.

1. Information We Collect

We collect personal information to provide you with the best possible service. This may include:

Personal Details: Name, email address, phone number, billing and shipping addresses.
Payment Information: Credit card details or PayPal information.
Website Usage Data: Information about how you use our site, including browsing habits and interaction with our pages.

2. How We Use Your Information

The information we collect is used for the following purposes:

Order Processing: To fulfill your orders and provide customer service.
Communication: To send you updates about your order, promotions, or respond to your inquiries.
Improvement of Services: To enhance your shopping experience and improve the website’s functionality.

3. Data Security

We take the security of your personal data seriously. Our website uses industry-standard encryption to protect your information. We also implement secure payment gateways to process transactions safely.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share necessary details with trusted partners, such as payment processors and delivery services, in order to ensure smooth transaction processing and delivery of your order. Additionally, rest assured that we only share information when it’s required to complete your order.

5. Cookies

We use cookies to improve your browsing experience. These cookies help us understand how you use our site, which, in turn, allows us to offer you a more personalized experience. Moreover, they enable us to tailor our content to better meet your needs. However, if you prefer, you can adjust your browser settings to disable cookies at any time.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request changes or updates to your information.
Deletion: Request that we delete your personal data.
Opt-Out: Unsubscribe from our emails at any time by clicking the “unsubscribe” link in the email.

7. Third-Party Links

Our website may contain links to external websites. These sites have their own privacy policies, and therefore, we are not responsible for their practices. Additionally, we encourage you to review the privacy policies of these third-party websites before providing any personal information. In doing so, you can ensure that your data is handled according to your preferences.

8. Changes to This Privacy Policy

We may update this privacy policy occasionally to reflect changes in our practices. When we do, we’ll update the “Last Updated” date at the bottom of this page. Additionally, we encourage you to review this page periodically to stay informed about how we’re protecting your information. By doing so, you can ensure that you’re aware of any modifications that might affect your privacy.

9. Contact Knotic Creations

If you have any questions or concerns about your privacy or this policy, please contact us using the information below. Additionally, feel free to reach out if you need further clarification or assistance.

Email: knotic.creations@gmail.com
Address: Bundaberg, Queensland, Australia

Last Updated: 10/03/2025

Contact Knotic Creations – Thoughtful and Personalized Customer Care

Ready to Contact Knotic Creations?

We’d love to hear from you! Whether you have a question, need assistance, or want to explore our products, we’re here to help. Don’t hesitate to contact us today, and let us provide the answers or support you need. To get started, simply fill out the form above, or alternatively, reach out to us via email or social media.

Moreover, we’re always happy to assist with any inquiries or concerns you may have. Ultimately, our goal is to ensure you have a seamless experience with us.

Don’t wait – we’re just a message away!

“Knot Just a Necklace – A True Work of Art!”

“I couldn’t be happier with my Opal Leather Necklace from Knotic Creations! The stunning Australian Boulder Opal is beautifully set in genuine cowhide leather, creating a timeless and natural look. The craftsmanship is exceptional, and you can truly see the love and skill that goes into each piece.

Wearing this necklace feels special—it’s unique, versatile, and always gets compliments. Plus, knowing it’s handmade in Queensland, Australia, makes it even more meaningful. A perfect blend of quality, style, and authenticity!”

Monica P.